Precious Moments Reviews

Precious Moments Company, Inc. is an American catalog order company that sells giftware. The company was formed in 1978 by the illustrator Samuel J. Butcher, as a licensing company. They sell greeting cards at Christian book fairs under the company name of Jonathan & David. In addition to its original licensing duties, the company's functions became product design, marketing, warehousing, and distribution. In 2008, they launched a new line of "Precious Girls Club" products.

They also have a Share Love Rewards Program which is a digital loyalty program offering discounts to their most loyal shoppers, fans, and enthusiasts. Joining Share Love Rewards is free and easy. All you need to earn Points is a PreciousMoments.com Shopping Account. There are 5 ways to earn Points, and each Qualifying Action also extends the expiration date of all your Points. Points are eligible for redemption on most merchandise and services available on PreciousMoments.com. Points cannot be redeemed for taxes, customs/import duties, shipping/handling or similar processing charges, cash, credit, or PreciousMoments.com digital gift certificates.

The Precious Moments Chapel in Carthage, Missouri, is a theme park run by the company. The "Chapel" itself is a structure within the park and was completed in 1989. The chapel features paintings by Sam Butcher, depicting children or childlike figures cast as Biblical prophets, angels, or figures from the parables of Jesus. The Chapel, Gift Shop, and Visitors Center continue to be open to the public.

In conclusion, Precious Moments offers a variety of products and services, including giftware, a rewards program, and a theme park. The company continues to innovate and provide value to its customers.

The Return Policy of Preciousmoments.com is as follows:

• Damaged or Defective: Customers with damaged or defective merchandise can, within thirty (30) days of purchase, notify the Customer Care Specialists to obtain a Return Merchandise Authorization to return any eligible product. Once the damaged or defective merchandise is received, a full refund of the purchase price, less shipping and handling, or a replacement item will be issued.
• Dissatisfied or Not-As-Expected: Customers dissatisfied with their purchase or in receipt of incorrect merchandise can, within thirty (30) days of purchase, contact the Customer Care Specialists for instructions on how to return any eligible item for a full refund of the purchase price, less shipping and handling.
• Share Love Rewards Program: All Share Love Rewards Program Points earned on returned and/or refunded purchases are deducted from the Customer’s Share Love Rewards Account upon completion of the return/refund. Returned Points are not eligible for Reward redemption.
• Ineligible Product: Due to the unique nature of personalized items and Customizable Figurines, these items are not eligible for return or exchange, except in the instances of the product being received to the Customer damaged or defective.
• Customer-Initiated Returns and Exchanges: Customers can initiate the Return and/or Exchange process for eligible merchandise purchased through PreciousMoments.com by logging into their Shopping Account and following the instructions on the Orders and Returns tab of the Site.

The Shipping Policy of Preciousmoments.com offers Free Shipping on all eligible purchases at preciousmoments.com and Precious Moments Catalogs. However, the details of the shipping policy are not explicitly mentioned. For more information, it is recommended to visit the official website or contact their customer service.

Precious Moments offers a wide range of products. These include porcelain gifts, figurines, and collectibles. They also have a variety of ornaments, dolls, and unique gifts. Their product line includes items for various occasions such as Mother's Day, communion, and birthdays. They also offer Disney figurines & gifts. In addition, they have a 2024 Collectors' Club where customers can earn rewards every time they shop. They also offer baby gifts, friendship gifts, and wedding gifts, including wedding toppers. They also have a Disney collection that combines the fun of Disney and the artistry of Precious Moments. They also offer home décor items and gifts for kids, family, and friends. They also have new arrivals that include heartwarming new figurines and fresh, trend-forward looks in home decor. They offer unique gift ideas for birthdays, holidays, weddings, or any occasion imaginable. They also offer free shipping on orders $79 or more.

No, personalized items and Customizable Figurines are not eligible for return or exchange, except in the instances of the product being received by the customer damaged or defective.

Customers can return the merchandise within 30 days of purchase.

Customers can log in to their ‘My Account’ profile and select “My Orders” from the toolbar to see the current status of each order placed.

Orders placed within the 48 contiguous states are typically processed and shipped within 7 – 10 business days of receipt. International orders and those placed in Alaska, Hawaii, Puerto Rico or U.S. Virgin Islands may take 4 – 6 weeks.

Customers can notify the Customer Care Specialists within 30 days of purchase to obtain a Return Merchandise Authorization to return any eligible product. They can choose to receive a full refund of the purchase price, less shipping and handling, or send a replacement item. A Return Merchandise Authorization must accompany the damaged or defective product along with all original packaging.